Shipping Policy

Shipping Rates

Shipping is charged at the live Canada Post rate for your address. Enter your postal code at checkout and the exact price appears — no flat guesses, no surprises.

Faster services (Xpresspost, Priority) are listed alongside Regular Parcel with their own live prices, so you can pick the speed and price that suit you.

Canadian Shipping

Orders within Canada ship via Canada Post. At checkout you can pick from the live services available for your address:

• Regular Parcel (standard) — 5–10 business days, priced live for your address at checkout.
• Xpresspost — typically 2–3 business days, guaranteed, charged at the listed rate.
• Priority — next-day to 2 business days, guaranteed, charged at the listed rate.

Rates are calculated live from Canada Post for your postal code and shown before you pay.

International Shipping

We ship worldwide. International shipping rates are calculated at checkout based on your location and order weight. Delivery typically takes 10–20 business days.

International customers are responsible for any customs duties, taxes, or import fees imposed by their country. Loving Charmz is not responsible for delays caused by customs processing.

Order Processing

Most orders are processed within 1–2 business days. You will receive a shipping confirmation email with a tracking number once your order has shipped.

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Tracking

Every order includes tracking. You can track your shipment using the link in your confirmation email or from your account dashboard under “Orders.”

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, contact us at hello@lovingcharmz.com within 14 days of the expected delivery date. We will work with the carrier to resolve the issue and, where appropriate, send a replacement.